Medical Office Assistant with Medical Transcriptionist

This program provides students with the base knowledge, skills, and work experience (preceptorship) to become employable in any medical setting. Supplementing the core CMAP® program, the Advanced Medical Transcription Specialty prepares individuals to be medical language specialists. They interpret and transcribe dictation by physicians and other healthcare professionals regarding: patient assessment, workup, therapeutic procedures, clinical procedures, diagnosis, prognosis, etc., in order to document patient care and facilitate delivery of healthcare services.

The skills acquired are:

• A thorough knowledge of physiology, anatomy, and pathophysiology, including the terminology used in medical and surgical procedures.
• Excellent spelling, editing, and proofreading skills, with a good command of English grammar, structure and style. The objective is to become a valued assistant to physicians, surgeons, dentists, and other medical professionals in producing medical reports which, in turn, become a permanent record of medical, scientific, and legal value.
• A comprehensive knowledge of medical office/hospital administrative procedures and basic clinical skills; a full range of computer and office skills, including those for current software, keyboarding, general office management, accounting, personal and professional development, and customer service.

Career Opportunties

Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary, but graduates are an integral part of many healthcare settings, such as:

• Ambulatory/outpatient department
• Daycare and ambulatory clinics
• Group homes and community living societies
• Health records department
• Hospital admitting/ER department, including switchboard, cash desk, information center, patient registration, morgue
• Hospital medical records departments
• Insurance companies
• Long term and extended care departments
• Medical finance and administrative departments
• Medical supply companies
• Physicians' offices, clinics, mental healthcare and allied healthcare centres
• Propriety company (self employed)
• Transcription service provider company
• Walk-in care centres

Duties & Responsibilities

• Transcribing medical dictation to provide a permanent record of patient care by using knowledge of medical terminology, anatomy and physiology, pharmacology and other medical specialties to transcribe and proofread reports.
• Demonstrating an understanding of the medico-legal implications and responsibilities related to transcribing patient records to protect the patient and the business/institution.
• Operating designated word processing, dictation and transcription equipment as directed to complete assignments. This includes using computer and office skills, including current software applications and designated transcription software.
• Following policy and procedures to contribute to the efficiency of the medical transcription department.
• Performing medical office and hospital administrative duties, including basic clinical procedures such as: basic lab tests, vital signs, medical asepsis/infection control, CPR/First Aid, assisting with patient examinations, patient charting and health records, billing and coding procedures, and hospital census recording.

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